Lusill Gebauer, Customer Service
+49 3641 3 16 10 20
With our approach to long-term eCommerce success
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+49 341 99 15 36 00hello(at)smartcommerce.de
We accompany you with our digital consulting team in your digital transformation with a focus on marketing and sales. Our team has been able to build up particularly deep expertise in working with manufacturers and wholesalers.
Our digital strategy consulting captures and inspires you for possible digital projects. We prioritise and plan together. We empower you and your organisation: together we create understanding, structures and help to be digitally and digitally-culturally up-to-date by identifying and building required skills.
Together with you, we prepare the way for the implementation of your digital projects through discovery, requirements analysis and project planning - from webshops to customer portals to marketplaces, your focus topic is our project. We accompany you in partnership during the planning, implementation and subsequent transition to operations and ensure that the course for long-term e-commerce success is and remains set.
Our holistic approach to e-commerce begins with an analysis of your company, your goals, your customers and your organisation, and ends with successful projects that deliver added value to your end customers and employees, and thus to your entire company.
We accompany you with our holistic approach from the potential analysis, to the strategy, with a lot of inspiration in the project to the operation of your eCommerce solution and guide the way to long-term eCommerce success.
With many years of experience, always keeping an eye on your customers, optimisation potential and the latest developments, we advise and implement your digital marketing strategy in partnership.
Here, too, we think holistically and consistently of the customer, both external and internal, and of the digital interaction with your company in eCommerce. Our digital experience experts are involved at a very early stage in the consulting process – for the best customer experience.
eCommerce is more than just a project – eCommerce is a digital sales channel that makes companies fit for the future and uses digital potential in a targeted way to focus on customer needs in a contemporary way.
We analyse your online business and advise you on everything from strategy and implementation to scaling and internationalisation as well as optimisation opportunities after go-live. Whether you want to lay the foundations for eCommerce or further develop existing potential: together we will develop your success.
For an effective and quick analysis and problem identification, we seek intensive discussions with you and your team. When identifying or analysing already known hurdles and problems, we draw on our experience and the right tools.
A well thought-out IT architecture is a decisive factor for your eCommerce success. It helps to reduce system complexity, facilitate the integration of technologies and increase the scalability of your platform.
The selection of the appropriate eCommerce system depends heavily on your own eCommerce strategy. There are a lot of choices and your decision determines future business success. It is not something to be taken lightly. We are eCommerce experts and make sure you know the right way.
Mit der zunehmenden Digitalisierung wächst der Konkurrenzdruck im Online-Handel. Welche strategischen Schwerpunkte setzen Unternehmen in dieser Marktsituation für die nächsten Jahre, um wettbewerbsfähig zu bleiben? Und welche Trends deuten sich im B2B eCommerce an? In unserem Whitepaper betrachten wir den Status Quo und identifizieren sechs Trends für 2024.
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