Smart Planning.
Smart Commerce.

Individual eCommerce strategies, concepts and project plans
from the industry's best consultants.

Business Performance Improvement

If an eCommerce system already exists, we analyse and compare the online offering, the customer experience in the online shop, the marketing and the multi-channel services. Following that, we draw up recommendations for the improvement of the key performance indicators (KPIs), in particular for sales growth. Based on our deep understanding of customers / end consumers, the market and the competition of the existing eCommerce solution we take the following steps:

  1. User Experience Analysis
  2. Web Analysis Usability
  3. Web Analysis eCommerce KPIs
  4. Optional: Usability Laboratory
  5. Recommendations for Improving the Financial KPIs and ROI-Based Priorities.