Smart Services.
Europe Wide.

eCommerce is a global business. Therefore, as a European Company (SE) we opt for flexible cross-border growth and Europewide market presence.

Smart Commerce Conduct First Employee Survey

14.05.2014 –

Jena, Positive results confirm the Smart Way

  • Employees gain materially and immaterially
  • Above-average results in all four categories
  • "Employees like going to work“ 

14.05.2014 - In March 2014 Christoph Klein, Friedrich Schiller University of Jena, carried out the first employee attitude survey on corporate culture of Smart Commerce. The aim of this study was to investigate the "Smart Way" with regard to employee-related features and to review the "Smart Way". Smart Commerce wanted to find out to what extent the goals associated with the "Smart Way" are achieved.  

With the employee survey as a tool of participatory management, potential improvements in the concept of the "Smart Way" should be identified. Basis of standardized survey forms is the "Likert scale", a psychometric scale commonly involved in research that uses questionnaires. Four categories have been used and indicators per category have been determined: 1) General questions, 2) People development, 3) Job satisfaction and 4) Employee participation. The meaning of “employee participation” includes tangible as well as intangible participation in the company.  

The listed graphics show the results of the employee survey on a scale of 1 to 4 (1 = bad, 4 = good). Each of the four categories is rated by the employees above average and in comparison to other employers Smart Commerce performs much better. With a value of 3.37 the “job satisfaction” has been assessed most favorably. Employees of Smart Commerce are not only shareholders but also co-entrepreneurs of the company. For example, they are involved in strategic decisions via the general assembly meeting and their employee representative in the Supervisory Board. These democratic forms of participation of the Smart Way can lead to significant economic success, such as the first full financial year 2013 shows (see PR of 20 March 2014).

About Smart Commerce SE:

Smart Commerce provides a complete range of services for planning, construction and operation of high-end eCommerce platforms. The company is devoted to the long-term online success of its business partners. With experienced eCommerce experts and specialized technical know-how on all commonly used platforms, Smart Commerce excels in all things involving eCommerce – from online shops to web analysis. The Smart Way is our corporate culture: All employees are stakeholders, creators and act as the company’s controlling body. They hold shares in SE and actively help to shape the company’s direction, from job-specific decisions to entrepreneurial values, objectives and management principles. The European Company (SE) is both the company's brand and its legal identity.

Deutschsprachiger Internetauftritt:

     Press contact:  
Smart Commerce SEPR-Agentur Tower PR
Frank SchneiderHeiner Schaumann
COOManaging Director
Leutragraben 1 (Tower)Leutragraben 1 (Tower)
07743 Jena07743 Jena